Sr. Digital Project Manager

About the Role

Key Responsibilities

• Directly manage a portfolio of work, responsible for project intake and planning, resource management, creative planning, execution, and production for high-complexity digital and print projects, while overseeing Project Managers in executing medium and low complexity projects.
• Work closely with project and production team leads to proactively drive end-to-end project delivery, including timeline management, risk assessment, and hard cost budget management.
• Ensure projects are delivered on time, on budget, and at the highest quality level.
• Proactively assess risks and escalate issues as needed.
• Manage handover of projects between the studio and OnBrand teams, including project planning discussions, discovery facilitation, creative kick-offs, reviews, and status meetings.
• Partner with Account Leads, Creative Strategists, and Card Production to ensure client requests are feasible, in-scope, and within budget.
• Leverage agency systems and tools (e.g., Workfront) for work planning, team communication, and project management.
• Manage, mentor, and lead junior project management team, providing mentorship and coaching.
• Support colleagues proactively and collaborate to achieve targets, creating a positive team environment.

Requirements

• 7+ years of experience as a Creative Project Manager from a leading creative agency or in-house brand.
• Strong knowledge of creative production (print, digital, emails, OOH, branding).
• Excellent organizational, communication, and interpersonal skills.
• Ability to keep projects on track and delivered on time with strong follow-through.
• Strong knowledge of project management methodologies.
• Ability to adapt quickly and be open-minded to learning new skills and workflows.
• Comfortable using various data management systems and tools (CMS, Excel, Google and Microsoft suites, Smartsheet, etc.).
• Ability to work with a Project Management tool (e.g., Workfront).

Nice to Have

• Experience creating, monitoring, and maintaining action plans for high-visibility initiatives.
• Experience working with creative, production, and account team leads.

Qualifications

• 7+ years of experience as a Creative Project Manager from a leading creative agency or in-house brand.

Benefits & Perks

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender
• Free access to global on-site wellness centers (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities