Sr Solution Consultant - Mid Market

About the Role

Key Responsibilities

• Support product sales as a technical and domain expert within a client-facing sales team.
• Lead discovery workshops to identify customer challenges and align solutions through product demonstrations.
• Answer product feature and technical questions from customers, channel partners, and colleagues.
• Guide strategic programs in top accounts, such as customer journey sessions for roadmap and outcome agreements.
• Provide feedback to product management regarding product enhancements to meet customer needs.
• Share and learn best practices and reusable assets with other Solution Consultants to improve team efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Requirements

• Experience in leveraging or critically thinking about AI integration into work processes, decision-making, or problem-solving.
• 5+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and working with sales teams to promote execution excellence.
• Willingness to travel.

Nice to Have

• Experience with AI-powered tools, workflow automation, or analyzing AI-driven insights.
• Knowledge of how AI impacts industry or organizational functions.

Qualifications

• Educational background is not explicitly specified in the description.

Benefits & Perks

• Base pay of $104,850 - $162,525 plus equity (when applicable), variable/incentive compensation, and benefits.
• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Program (ESPP).
• Matching donations, flexible time away plan, and family leave programs.