Territory Sales Manager (Cleveland/Akron, Ohio)

About the Role

Key Responsibilities

• Manage agency prospecting, onboarding, development, and reviews, including creating and implementing action plans.
• Build larger and deeper partnerships with high-potential agencies and monitor business development aligned with corporate strategies.
• Establish and promote the company as a trusted advisor by educating agencies on products, services, and systems, and communicating company strategies and initiatives.
• Drive profitable new business and build the Commercial Lines pipeline through collaboration with Underwriting and agency engagement.
• Leverage agency compensation tools such as commissions, profit sharing, and incentives to motivate and reward agency performance.
• Lead and support internal teams and business partners to identify opportunities, solve problems, and share industry insights.
• Plan and execute agency engagement strategies to foster results-driven relationships with agency owners, managers, and staff.
• Apply the Enterprise Sales Difference (ESD) process to develop long-term, profitable agency partnerships.

Requirements

• Bachelor's Degree or equivalent industry experience.
• Minimum of 3 years of insurance sales and management experience with demonstrated revenue growth.
• Proven success in developing partnerships, decision making, and problem solving.
• Knowledge of production management, claims, underwriting, and agency operations.
• Effective communication, presentation, persuasion, and negotiation skills.
• Ability to lead crucial conversations and resolve conflicts.
• Strong customer focus, interpersonal skills, and business analytics capabilities.
• Excellent time management, planning, and prioritization skills.
• Ability to collaborate effectively within a team and think strategically.
• Must be licensed if required by the state and able to travel daily with occasional overnight trips.
• Reside in or near the Cleveland/Akron, Ohio territory and maintain an acceptable driving record.

Nice to Have

• Experience with marketing principles.
• Experience in building and managing agency relationships in the insurance industry.

Qualifications

• Bachelor's Degree or equivalent industry experience.

Benefits & Perks

• Competitive traditional benefits package.
• Flexible work arrangements including hybrid and remote options.
• Unique employee benefits such as cultural appreciation holidays, family formation benefits, compassionate care leave, and expanded bereavement leave.