XM Research & Content Associate

Qualtrics

Seattle, WA

Full Time

Entry Level

65k-65k

13 days ago

Job Description

About the Role

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Our teams are nimble, empowered to set aggressive goals, and encouraged to take strategic risks to solve complex problems. We foster a high-functioning, collaborative environment focused on growth, innovation, and making a meaningful impact across various industries worldwide.

Key Responsibilities

Publish data reports: collect and analyze data using the Qualtrics platform, produce visualizations, write reports, and help publish them.
Support XM Catalyst research through background research, scheduling interviews, and assisting with analysis, editing, and graphics.
Coordinate cross-functional projects to market XM Institute content and manage digital content initiatives.
Track thought leadership in the XM industry and conduct topical research to keep our materials relevant.
Provide broad support to the XM Institute team across various projects and tasks.
Help create XM guidebooks and adapt content from XM Institute thought leadership for use across different experiences.

Requirements

A B.A./B.S. with a strong academic record (major is not important).
Experience or activities demonstrating leadership.
Proficiency in word processing, spreadsheets, PowerPoint, and the Qualtrics platform.
Strong writing, editing, and communication skills.
Self-starter who takes initiative and sees projects through to completion.
Enjoys gathering and analyzing data to create clear, actionable insights.
Organized and capable of managing multiple cross-functional projects with focus.
Curious and motivated by researching industry trends and thought leadership.
Comfortable using tools like Qualtrics, spreadsheets, and presentation software to visualize and share findings.

Nice to Have

Experience supporting research through interviewing, editing, and content creation.
Experience in coordinating projects across teams in a fast-moving, collaborative environment.

Qualifications

Educational background with a B.A./B.S. degree.

Benefits & Perks

Culture: A vibrant work environment that encourages collaboration, creativity, and work-life integration.
Team Engagement: Opportunities for team-building activities, company-wide celebrations, and a supportive community.
Health and Wellness: Competitive health coverage, wellness stipends, and an annual experience bonus.

Working at Qualtrics

We value learning, teamwork, and having a real impact on the XM industry. Our work is varied and engaging, with close collaboration inside and outside of Qualtrics, fostering a supportive and innovative environment.

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